| Issue ID | 1495635 |
| Internal NHTSA # | 11124740 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2013 |
| File date | 01/03/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata airbag: i received my recall notice (dated simply " february 2018") from mercedes first week of march 2018. Since then i have repeatedly contacted mercedes corporate, both here and in germany, and keep getting the run-around. They are telling me that i "may" get my airbag replaced in march 2019. This is unacceptable. I reside in very hot & humid south florida and my vehicle is over 5 years old. It is my understanding that nhtsa instructed the manufacturers to make older vehicles and those in hot & humid areas a priority. Well, they are not doing so as i have several friends that have far newer models and that live in cooler regions and their airbags have already been replaced. I am paying a monthly payment for a vehicle that is currently parked as i am afraid to drive it. They also refused to provide me a loaner vehicle. If i can't get this resolved i will be forced to file a private lawsuit as they are clearly not following nhtsa guidelines in regard to this recall. Any assistance you can provide is greatly appreciated. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | W PALM BEACH, FL |
| VIN pattern | WDCGG5HB3DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |